Contact/Terms

Contact Us

For questions about our products please call our team on 03 8751 3836 during business hours or message us below and please ensure you place your email address in the appropriate box otherwise we cannot reply to you. (Please delete the email address already in the box).

We are based in Chelsea (Bayside Melbourne). If you’d like to pick up your order, please call to book a time.

You can contact Steven Bettles directly on 0427 878 378 if you have bulk buy inquiries.

Best regards
Wholesale Salt Lamps Australia & The Way of the Lamp teams

Pick Ups

Wholesale picks are by appointment only. Please call to make a time.

Pick up times are:

Monday to Friday 12 noon – 6.00pm

Saturday Morning – By Appointment

 

Using your own shipping company

We are more than happy to pack an order for your freight company to pick up. Please note there is a $1.00 packaging fee per item to cover the cost of bubble wrap, filler and labor on these orders, and payment is by way of bank deposit only.

 

Terms and Conditions

Freight: No Minimum Order – Some Freight Credits May Apply

Freight regions: Melbourne, Geelong, Ballarat, Bendigo, Albury/Wodonga, Sydney, Newcastle, Wollongong, Brisbane, Gold Coast, Sunshine Coast, Adelaide, Hobart & Perth are generally covered by our courier service while all other areas are Registered Post.

Bonuses: As listed on our Wholesale Ordering Website

Payment Terms: Full payment prior to shipment. We do not run accounts.

Returns: Returns are at buyers expense and are only on damaged goods or faulty cables. Returns are only accepted within 7 days via email request first. Returns are not available if a lamp is not a satisfactory colour or shape. No refunds on freight.

Cables: Cables may vary in colour and shape from time to time.

All Prices include GST.

Prices may change without notice.

Any orders are subject to these terms and by placing an order you agree to these terms.